Returns Policy

North American Attachments, herein referred to as “NAA,” returns policy covers all NAA policies and procedures for Returns.
No Returns are accepted for customized items, dual sided couplers, V-Buckets/Trap Buckets, Pin On Hydraulic Thumbs, and any other modified product not considered NAA standard.
No returns after 180 Days.
If product has been used, NAA reserves the right to deny any return, regardless of shipping date. Restocking fee is at the sole discretion of NAA personnel when product has been used.
1. If Return is initiated within 90 days of shipping from NAA Plant, a 25% restocking fee will be charged. Customer is responsible for all shipping costs to get it back to NAA Plant. No Refund or Credit will be issued until physical product is received.
  1. In the event that the Customer has already paid, a refund will be given less restocking fee and freight costs.
  2. In the event that the Customer has not yet paid, a Credit will be issued less restocking fee and freight costs.
2. If Return is initiated between 90-180 days of shipping, Return is at sole discretion of NAA authorized personnel. If return is accepted, 30% restocking fee will be charged. Customer is responsible for all shipping costs to get it back to NAA Plant. No Refund or Credit will be issued until physical product is received.
  1. In the event that the Customer has already paid, a refund will be given less restocking fee and freight costs
  2. In the event that the Customer has not yet paid, a Credit will be issued less restocking fee and freight costs.

Please Note: Refunds and Credits are issued based on products value only

LAST UPDATED: 2022 QUARTER 3

SEPTEMBER 19, 2022

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Returns Policy

Returns Policy

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